New Data Centre : A Blue Print from 'Novell'

Novell today unveiled an end-to-end automated system management “blueprint” marrying guidance for heterogeneous infrastructures and Information Technology Infrastructure Library (ITIL) methods.
The Desktop-to-Data-Center Management Blueprint is centered, of course, on Novell ZENworks, but company spokespersons say they’ve made a concerted effort to design a methodology that allows for cross-vendor use (if other vendors get involved), according to an eWEEK overview piece.
The company also highlights the fact that the blueprint covers all resources, including PCs and handheld devices, not just the content of the data center.
The creators of the ITIL told IT Business Edge in a recent interview that the methodology, which hasn’t been updated since 2000, will “better reflect how service management is applied in everyday practice” when v3 is released later this year.
IT departments reported at a recent conference that changing goals and service complexity stand in the way of full implementation of ITIL — in other words, it’s just too hard to keep up.
Case studies from large organizations that have prioritized ITIL implementation show that investments were indeed maximized through the effort. And the ITIL creators promise that v3 will include guidance for smaller organizations so that they, too, can reap the same benefits.
(Courtesy, Bullet Points )

Hope this article finds you with some intersest.
BEST OF FUTURE